Terms for using Interactive Menus digital signage software, player apps and services.
These Terms of Service ("Terms") govern your use of Interactive Menus, including its website, online design studio, digital signage and digital menu services, customer queue features, and compatible player applications (collectively, the "Services"). The Services are operated by Monix Inc., doing business as Interactive Menus ("Interactive Menus," "we," or "us"). By using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you confirm that you are authorized to bind that organization.
Subject to these Terms and any applicable plan limitations, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for lawful personal or commercial purposes, including creating and displaying menus, promotions, product information and other digital signage at your business. This license does not permit reselling, sublicensing, distributing or operating the Interactive Menus software as an independent competing service without our written permission.
You are responsible for providing accurate account details, protecting account passwords and staff pairing credentials, and managing who can access your locations, designs and screens. A player application may use an activation code or device identifier to pair a device with an account, location or design. You must have permission to manage each device and screen that you register. Do not share activation codes or credentials with unauthorized persons. Notify us if you suspect unauthorized access.
Features, screen limits, prices, billing intervals and any renewal arrangements are those presented when you select or purchase a plan. Paid services are billed according to the terms shown during checkout or in your order confirmation. If your plan renews automatically, its renewal frequency and cancellation conditions will be disclosed at purchase. You may contact us to request cancellation or changes to your plan. Cancellation normally affects future service periods, unless your order terms or applicable law provide otherwise. Refunds and mandatory cancellation rights are governed by the terms disclosed at purchase and applicable law; nothing here removes statutory consumer rights.
Free or promotional plans may include Interactive Menus branding or promotional messages shown by the player application. Such messages may appear between or alongside the content you publish, as permitted by the plan. Paid plans may provide different advertising or branding options. Plan features and advertisement behavior may change with reasonable notice, subject to any commitments in your paid order.
You retain ownership of the text, photos, video, audio, logos, customer queue information and other material that you upload or publish ("Customer Content"). You grant us a non-exclusive, worldwide, royalty-free license, solely as needed to provide the Services, to store, copy, format, convert, transmit, synchronize, display and back up Customer Content according to your settings. We do not acquire ownership of your Customer Content or a general right to use it for our own advertising. You are responsible for ensuring that you have the necessary rights, licenses, permissions and notices to use and publicly display all Customer Content, including third-party images, music, video and personal information.
If you use customer queue or check-in features, you decide what information to collect from visitors and what information to display on public screens, such as ticket numbers, names, staff assignments or counters. You are responsible for obtaining any legally required notices or consent and for choosing appropriate privacy settings. Do not put confidential or sensitive personal information on publicly visible signage.
Player applications may download and temporarily store published images, videos and configuration data on devices to support playback and operation when connectivity is interrupted. Publishing, unpublishing, activation changes and other remote updates require communication with our servers and may not take effect immediately on devices that are disconnected, powered off or otherwise unavailable. You are responsible for physical access to and security of your own playback devices and for removing locally stored content when a device is transferred, retired or disposed of.
The Services may allow integrations with external websites, news, weather, videos, media libraries, RSS feeds, or other content sources. Their availability, content, licenses and privacy practices are controlled by the relevant third parties. You are responsible for complying with their terms and obtaining the rights needed for any third-party content you choose to display. We cannot guarantee the accuracy, continuous availability or suitability of third-party feeds.
You may not use the Services unlawfully; publish content that infringes another person’s rights; introduce malicious software; attempt unauthorized access to accounts, screens or systems; interfere with service performance; or reverse engineer the software except to the extent expressly permitted by applicable law. We may remove unlawful content or restrict misuse when reasonably necessary to protect users, third parties and the Services.
Except for Customer Content and third-party materials, the software, website, player applications, branding and related intellectual property belong to Interactive Menus or its licensors. No ownership interest is transferred to you by these Terms. You may not remove required proprietary notices from the Services.
We may suspend or restrict access for material violations of these Terms, nonpayment where applicable, security threats, or legal requirements. Where reasonably possible, we will provide notice and an opportunity to address the issue. You may stop using the Services and request account deletion. When service ends, access to hosted content and designs may be lost, subject to applicable retention rules. We may retain information where required or permitted for legal, accounting, fraud prevention or dispute-resolution purposes. To request deletion, see our Privacy Policy.
We aim to provide reliable Services, but maintenance, network problems, hardware limitations and third-party failures may interrupt access or playback. To the fullest extent permitted by applicable law, the Services are provided "as is" and "as available," without warranties of uninterrupted or error-free operation. Nothing in these Terms limits warranties or remedies that cannot legally be excluded.
To the extent permitted by applicable law, we are not liable for indirect, incidental, special or consequential losses, including lost business opportunities, revenue or profits, arising from use of the Services. This limitation does not exclude liability that cannot legally be limited, including liability for intentional wrongdoing or other non-excludable obligations.
We may update these Terms to reflect changes to our Services, policies or legal obligations. We will post the revised terms with a new update date and provide additional notice when required by law or when a material change warrants it. Changes apply prospectively from their effective date, subject to any mandatory notice or consent requirements. If you do not agree to revised terms, you may stop using the Services and request cancellation of applicable paid plans.
Subject to mandatory protections under applicable consumer law, these Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-laws rules. If a provision is unenforceable, the remaining provisions remain effective. These Terms, together with any plan or order conditions that apply, constitute the agreement concerning the Services. Nothing in these Terms overrides non-waivable consumer rights or statutory privacy rights.
Our Privacy Policy explains how we handle personal information, device identifiers and account deletion requests. For questions about these Terms, contact Monix Inc. (Interactive Menus) through our contact form or at info@interactive-menus.com.
Last updated: November 4, 2026